U.S. Public Health Service

 

Engineering Category

Strategic Action Plan

 

(Creating Our Future)

 

September 2002

 

 

 

 

Produced by:    The Strategic Visioning Committee

 

Members Appointed by the Chief Engineer, RADM Robert C. Williams, Chief Engineer, USPHS

 


CDR Dan Beck, OEP/CCRF

CAPT (retired) Tom Bedick, NIH

LCDR Sean Boyd, FDA

Dr. Jill Dyken, ATSDR

Ms. Christy Foreman, FDA

LCDR Keith Foy, FDA

CDR Joann Griffith, EPA

LCDR Ramsey Hawasly, IHS

Ms. Lisa Hayes, Office of the Chief Engineer

CAPT Cris Kinney, IHS

Mr. Brian Kong, NIH

Ms. Juanita Mildenburg, NIH

CAPT Sven Rodenbeck, Office of the Chief Engineer

LCDR Nathan Tatum, Aide to the Chief Engineer

CDR Marjorie Wallace

LCDR Charles Weir, ATSDR

CDR Maurice West, National Park Service

Mr. Mitch Williams, NIH


 

 

Summary                  

 

The Chief Engineer of the United States Public Health Service, RADM Robert C. Williams, in his role as advisor to the Office of the Surgeon General and the Engineer Professional Advisory Committee (EPAC), called together a diverse group of engineers and architects from both the civilian and Commissioned Corps components of the engineer and architect Category of the Department of Health and Human Services (DHHS).  This group was charged with the formidable task of developing a 5-year (short term or strategic) “action plan” for the engineers and architects of the DHHS.  This plan was based on the background data available and the vision set by RADM Williams.  It incorporated previous strategic visions (see Appendix B) and new information and guidance from the Office of the Secretary of DHHS as given to RADM Williams through the Office of the Surgeon General.

 

The first meeting of the Strategic Visioning Committee was held at the Twinbrook Building in Rockville, MD.  At this meeting the Focus Areas were brainstormed and narrowed to an achievable size.  Additionally, Goals and Action Plan lists were developed for two of the Focus Areas.

 

Subsequent meetings to delineate the other Focus Area Goals and Action Plan lists were held telephonically as individual committee member’s schedules would permit.  In all, three meetings were held to develop the attached Strategic Action Plan. 

 

 

Chief Engineer’s Vision of the Category

 

The engineers and architects of the USPHS will be internationally recognized for their expertise in public health, as well as specific professional disciplines, as evidenced by their leadership and service.

 

 

Guiding Vision for the Plan

 

The Guiding Vision given to the committee was provided by the Chief Engineer and is as follows:

 

Enhance Public Health Service engineers’ and architects’ leadership role in promoting the health and well being of the American people.

 

 

 

 


Focus Areas

 

A broad list of major areas that needed attention were developed by the committee and then narrowed to the following list:

 

  • Recruiting and Retention
  • Leadership Development
  • Esprit-De-Corps
  • Recognition
  • Resource Sharing

 

A complete list of the Focus Areas proposed and later narrowed to the above list is found in Appendix D.

 


Goals and Action Planning by Focus Area

 

  I.  Focus Area: Recruiting and Retention

 

       Goals:

    1. Identify career paths and opportunities.

1.      Increase information sharing concerning recruiting, retention and development.

2.      PHS support for continuing education and registration.

3.      Engineer and Architect (E&A) leaders ensure challenging positions exist.

4.      Develop qualifications for CPOs.

 

    1. Identify human resource needs for E&As over next 3 years.

 

    1. Develop system to maintain pool of candidates (especially CS).

1.      More junior E&As.

2.      Increase number of E&A applications.

3.      Greater use of and retention of COSTEPS.

4.      Increase number of E&A FTEs.

 

    1. Increase to 10% E&A participation in Associate Recruiter Program.

 

    1. Succession planning.

 

       Action Plan:

A.     Increase to 10% E&A participation in Associate Recruiter Program.

1.      Publicize need for recruiting engineers.

2.      Emphasize dual personnel system recruiting (CO and CS).

3.      Letter from RADM Williams to engineers encouraging them to participate in ARP.  (Completed for 2002)

4.      Annual letter encouraging ARP’s with courtesy copy to their supervisor. (Completed for 2002)

5.      Establish liaisons with E&A schools.  (Initiated 2002)

 

B.     Identify career paths.

1.      Complete revised engineering handbook, distribute and post. (Completion date of November 2002)

2.      Complete Career Opportunities Booklet, distribute and post.  (Completed 2002)

3.      Develop stepping stones for each type of career path.

a.       Identify core and career path milestones (benchmarks).

b.      Career paths taken by previous E&A.

c.       Individual bios showing examples of career paths.  Post paths like those used by CIA and NASA.

 

C.     Human resource needs for architects and engineers.

1.      Survey agencies for engineer and architect current and projected needs.

2.      Use survey in recruiting and retention to focus efforts.

3.      Actively promote the hiring of engineers and architects for (traditional and nontraditional roles) through brochures and outreach to agencies and external entities.

 

 

 II.  Focus Area: Leadership Development

 

       Goals:

A.     Annual leadership development seminars.

 

B.     Develop interagency leadership development program for E&As; and,

increase number of E&As participating in existing leadership development programs.

 

C.     Identify existing or upcoming leadership positions and encourage E&As to apply.

 

       Action Plan:

A.     Hold Engineer and Architect Leadership Development Seminar annually (develop interagency leadership development program for E&As).

1.      Plan EALDS 2 years out.

2.      Establish EPAC Ad Hoc planning committee.

3.      Identify champion and theme.

4.      Solicit funds and support.

5.      Plan and implement the EALDS.

6.      Expand beyond engineers and architects within 2 years (2004).

 

B.     Identify existing leadership development programs.

1.      EPAC task group to survey agencies and external organizations to identify good leadership development programs.

2.      Routinely publish information on these programs on Web site and through weekly e-mails.

3.      Seek incentive programs (funds, time away from program) to provide E&A opportunities to attend these programs.

 

C.     Identify existing or upcoming leadership positions­−encourage E&AS to apply.

1.      EPAC task committee to identify means linking agencies liaisons and human resource offices with EPAC.

2.      Routinely announce positions on Web site, e-mails, EPAC meetings.

 

D.     Develop Leadership Handbook for Category

1.      Identify core leadership competency for E&A using existing literature and research.

2.      Collect presentations from previous EALDS.

3.      Task group develops simple reference handbook.

 

E.      Create Leadership Rotation Program (TDY details to develop leadership qualities in E&As).

1.      Identify Opportunities – using engineer senior managers, etc.

2.      Advertise opportunities.

3.      Match applicants to opportunities.

 

 

III.  Focus Area: Esprit-De-Corps

 

        Goals:

A.     Enhance the Esprit-De-Corps for entire Category through increased awareness of the Category, building name or brand recognition, and sharing success stories.

 

B.     Create E&A mission and function statements.

 

C.     Hold a Category-sponsored conference.

 

D.     Ensure Category participation in agency orientations.

 

E.      Establish branding and name recognition through products.

 

       Action Plan:

A.     Create E&A mission and functional statements.  (In process 2002)

1.      Research other mission statements.

2.      Ask the E&As for their ideas on a mission statement.

3.      Work group to draft a mission statement.

4.      Present proposed mission statement to PHS E&As.

5.      Create excitement about the mission statement.

6.      Give E&A laminated cards with mission statement.

7.      Develop functional statement.

8.      Use mission & functional statements as recruiting tool.

9.      Acquire and use questions to guide drafting of functional statement.

 

B.     Hold a Category-sponsored conference.

1.      Develop theme – establish task committee to develop program.

2.      Establish co-sponsors  (e.g., SAME and ASCE).

3.      Plan and implement.

 

C.     Volunteer activity/team building events.

1.      Participate in Earth Day teleconference and similar events.

2.      Co-sponsor existing volunteer events with other organizations

3.      COA – sponsor team building event for E&As.

 

D.     Catchy name, song, slogan, identifying clothing.  (All are completed)

 

E.      Participate in agency orientations.

1.      Develop rapport with those that hold orientations.

2.      Ask for 5 minutes/give Powerpoint overview.

3.      Encourage those attending to participate in engineering events.

4.      Follow up with new engineers and supervisors.

 

F.      Immediate actions by EPAC.

1.      Review PHS demographics and compare to EPAC.

2.      Actively solicit volunteers in underrepresented areas.

3.      Work with BOTC to promote engineers.

 

 

 IV. Focus Area:  Recognition

 

       Goals:

A.     Wider notice of award recipients outside of the PHS including outreach to professional organizations, press releases, etc.

 

B.     Notify supervisors directly of calls for award nominations and increase significantly the number of award nominations that are received.

 

C.     Get PHS E&As to recognize that they are a part of an overarching Category of PHS E&As not just an agency E&A.  Get national recognition of PHS E&A activities.

 

D.     Develop parallel awards for architects or rename existing awards to be more “architect-friendly.”   Coordinate with AIA and their award programs.

 

E.      Recognize the status of the Category’s Professional Engineers, master’s degrees, etc.

 

       Action Plan:

A.     Create architect awards

1.      Work with AIA to include PHS in their award programs.

2.      Develop Architect of the Year Award in PHS.  (Initiated 2002)

 

B.     Facilitate getting more nominations – advertise the awards.

1.      Contact awards coordinators/follow up after announcements.

2.      Send awards information to supervisors – develop contact database of engineering and architect supervisors (initiate development) – remind E&A supervisors that engineers and architects are eligible for other (e.g., AMSUS) awards.

3.      Publicize awards on the USPHS Engineers Web site.

4.      Include award winner’s photos, biosketch and citation on the Web site – maintain list of previous award winners on Web site.

5.      Establish a Public Information Activity to publicize awards (e.g., using E&A Web site links to other organizations).

6.      Use press releases to ROA, COA, SAME, and other professional organizations to publicize our awards and award winners.

7.      Enhance awards Web page – not limiting to just E&A specific awards.

8.      Notify supervisors of EPAC sponsored awards.

9.      Call for nominations for EPAC awards come from OCE for more visibility.

10.  Do press release in award winner’s hometown newspaper.

11.  Use agency Commissioned Corps liaisons to get the word out on awards.

 

C.     Develop E&A Awards Handbook.

1.      Provide example award write-up that goes with the call for award nominations or develop an award template.  A template might be better so that all award nominations do not look the same.

2.      Let other organizations know about DHHS award winners.

3.      Teach classes about the various types of awards available to PHS E&As.

4.      Do press release in hometown newspaper.

5.      Develop means of highlighting an E&A of the month.

6.      Apply ideas inside the PHS.  The typical E&A is not aware of what other E&As are doing.  Special emphasis on getting folks involved in EPAC subcommittees to get folks to know about each other and, therefore, recognize each other.  This is a public relations activity.

 

D.     Promote external recognition of E&A achievements.

1.      Recognize results of E&A projects by submitting them for ASCE, AAEE awards.

2.      Develop E&A award for COA cosponsorship.

3.      Produce an external newsletter that discusses E&As and highlights their projects and activities.

4.      Hire professionals to market the Category, via Web site, promotional materials, news releases, etc.

 

 

  V.  Focus Area:  Resource Sharing

 

        Goals:

A.     Primary Goal:  develop an engineer, architect, and organization Resource Directory (including technology transfer, PHS Web site, testimonials, central library).

 

B.     Identify opportunities and mechanisms for sharing resources both internal and external to the PHS.

 

C.     Develop a program for interagency details within the engineer and architect Category.

 

       Action Plan:

A.     Announce the development of the Resource Directory to the Category.

 

B.     Identify topics of expertise for the Resource Directory.

1.      Request topics from engineers and architects through weekly e-mail.

2.      Identify where engineers and architects and supervisors are and contact them for ideas - a Who’s Who list.

3.      Contact organizations and agency liaisons for ideas.

 

C.     Build the Resource Directory.

1.      Include fields for professional specialty.

2.      Include testimonials and/or showcase the engineers and architects of the month.

3.      Obtain quotes and testimonials from award winners.

4.      Identify leaders within the Category.

5.      Provide opportunity for agency representatives to meet and discuss resource needs as a means to help build the Resource Directory.

6.      Use the Resource Directory to help identify resources that can be shared both internal and external to the USPHS – market the resources to those needing engineering and architect expertise.

 

D.     Build the central “library” for resource materials as an extension of the Resource Directory.

1.      Contact the experts (identified above) to identify and request reference materials.

2.      Establish links to Web sites where manuals of practice are located.

3.      List those who recently passed the registration or certification exams.

4.      Provide a means for those who will be taking an exam to contact those noted in item (D3).

 

E.      Create a technology transfer program as part of the central library.

 

F.      Create a program that facilitates details of engineers and architects between agencies and external organizations.

1.      Create a task committee to explore potential for details.

2.      Identify opportunities for details / market opportunities for details.


 

 

 


Appendices

 

 
A.     Background

 

B.     Qualities of Engineers

 

C.     Previous Strategic Plan

 

D.     General List Of Focus Areas That Were Originally Considered

 

E.      List Of All Goals That Were Considered


 

 
 
 
 
 
 
 

APPENDIX A

BACKGROUND

 

The need to form a Strategic Visioning Committee was identified by the Chief Engineer,

RADM Robert C. Williams, on the basis of the following factors.  These issues where presented to the Strategic Visioning Committee at its first meeting and formed the background for all the work completed.

 

Background Issues:

 

                  1.            PHS engineers and architects need to be more visible.

                  2.            There is an increasing need for engineers (CC and CS) in the PHS.

                  3.            There are fewer COs more CSs.

                  4.            Non-engineers are performing engineering work.

                  5.            The first professional degree may become a master’s degree.

                  6.            Registration may become requirement of any practice.

                  7.            CS and CO Engineers need a sense of community.

                  8.            The formation of the infrastructure security partnership (TISP) will impact us.

                  9.            Become Renaissance Engineers (wide variety of interests and expertise).

              10.            Last visioning session March 1999.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

APPENDIX B

Qualities of Engineers

 

The second step in formulating a Strategic Vision was for the committee to identify the positive qualities that engineers have.  These were developed to match our abilities with our background needs (see Appendix A) thereby laying the groundwork for our action plans.
 
Qualities of Engineers

 

                  1.            Common purpose

                  2.            Hard work

                  3.            Good leadership

                  4.            Excitement

                  5.            Creativity

                  6.            Opportunity to give something back

                  7.            Opportunity to fix something

                  8.            Trust it would happen

                  9.            Challenging (a stretch)

              10.            Desire to meet commitment

              11.            Teamwork

              12.            Courage

              13.            Appropriate risk taking

              14.            Clear vision

              15.            Support from outside team

              16.            Infrastructure that allowed it to happen (i.e., funding)

              17.            Accomplishable

              18.            Met a real need in the community

              19.            Self development of planners

              20.            Provide guidance

              21.            Technical expertise

              22.            Problem solving

              23.            Outside recognition

 

 

 

 

 

 


APPENDIX C

Previous Strategic Plan

 

Engineering Category Strategic Plan

 

Emergency Response

·        Provide a mobile engineering force capable of responding to Chemical/Bioterrorism threats with knowledge to determine hot-zone boundaries, evaluate damage and threats to infrastructure (water, utilities, etc.) threats, establishment of decontamination facilities, etc.;    

·        Provide engineering expertise to the nation and the world on public health concerns and natural disasters, e.g., hurricanes, earthquakes, floods, ice storms, disease outbreaks etc.

 

Environmental

·        Identify, assess, and evaluate the health risks associated with hazardous waste sites, unplanned releases of hazardous substances, environmental contamination or pollution, and help to prevent or reduce further exposure and resultant illnesses

·        Promote public health, and prevent and control the spread of disease through the installation of water treatment/delivery systems and waste collection/treatment/disposal systems for under-served populations, and promotion of appropriate engineering controls to address other health risks

 

Facilities

·        Provide facilities management, planning and construction services for health care delivery systems and research complexes

·        Actively promote energy conservation projects

·        Promote research and provide guidance to the public on the design, construction and operation of "Healthy Buildings"

 

Leadership/Professional Development

·        Promote the centralization of the Corps personnel system such that the Surgeon General/Assistant Secretary for Health has direct line authority to control the assignments of officers and set the Corps objectives

·        Assist OPDIV’s in developing and implementing a structured career development track for their engineers. Coordinate the tracks in a manner that allows engineers to move among the OPDIV’s without jeopardizing their promotions/careers

·        Emphasize recruitment of minority and female engineers through the COSTEP program and by focusing recruitment efforts at universities having significant minority and female populations in the engineering disciplines;

·        Create a strong inactive reserve component of engineers

·        Provide leadership in efforts involving engineers in the government and the private sector towards meeting the Healthy People 2010 goals

·        Create a closer working relationship with other Uniformed Services to improve cross-training relationships, specialty training, short term assignments, and continuing education opportunities, such as professional meetings

·        Support the Office of the Surgeon General in promoting and expecting officers to wear the uniform daily


Research/Evaluation

·        Support enforcement of U.S. regulations requiring all marketed medical devices and electronic products be safe and effective by providing engineering related test analyses and evaluations; and by performing quality system audits at both domestic and foreign medical device manufacturing sites

·        Provide state-of-the-art hardware and software, and expertise in computer engineering services such as:  telecommunications; facilities maintenance control systems, telemedicine design and installation, LAN/WAN design; and biomedical research and testing programs

·        Conduct research/evaluation focused upon reducing worker exposures to occupational safety and health hazards

 

 


APPENDIX D
General List of Focus Areas Originally Considered
 

In the course of developing the action plans a great deal of brainstorming took place at Strategic Visioning Committee meetings.  The list of these brainstorm ideas was then refined and focused down to the body of the Strategic Action Plan presented in the body of this document.  In an effort to assist the next committee and to help preserve the chain of logic, the following list contains all the original brainstormed focus areas and goals proposed and considered by the committee.

 

General List of Focus Areas That Were Originally Considered

 

                  1.            Building Esprit-de-corps for the entire Category.

                  2.            Who we are (general mission for PHS and vision).

                  3.            Promote and market E&As − fill leadership roles.

                  4.            Recruiting and retention.

                  5.            Leadership development (opportunities, authority positions, training).

                  6.            Foster a culture where E&As are leaders in public health.

                  7.            Develop public health (non-engineering) competencies.

 

List of All GOALS That Were Considered

 

Recruiting and Retention

 

                  1.            Identify career paths and opportunities.

                  2.            Identify needs for E&As for the next 3 years.

                  3.            More junior E&As.

                  4.            Succession planning.

                  5.            Special pay for E&As.

                  6.            Establish relationships with E&A schools.

                  7.            Reduce percentage of E&A vacancies.

                  8.            Greater use and implementation of the COSTEP Program.

                  9.            PHS support for continuing education and registration.

              10.            Increase the number of E&A FTEs.

              11.            Increase number of Associate Recruiters to 10% of engineer strength.

              12.            Develop system to maintain pool of candidates for CS.

              13.            E&A leaders ensure challenging and rewarding positions under their control.

 


Leadership Development

 

                  1.            Leadership development.

                  2.            Foster a culture where engineers are experts in public health.

                  3.            Increase percentage of CCRF qualified E&As; includes programs for both CS and CO.

                  4.            Publishing in nontraditional engineering publications.

                  5.            Actively participate in professional organizations.

                  6.            Develop public health competency in addition to engineering.

                  7.            Annual leadership conference.

                  8.            Increase CS participation in PHS engineering activities.

                  9.            Time, money, etc. incentives to participate in professional organizations.

              10.            Identify existing leadership development programs.

              11.            Increase number of E&As participating existing leadership programs.

              12.            Develop interagency leadership development program for E&As.

              13.            Leadership development on a local level.

              14.            Identify existing or upcoming leadership position and encourage E&As to apply.

              15.            Identify recognize and promote our leadership.

              16.            Line authority for CPO and SG.

 

Esprit-De-Corps

 

                  1.            Esprit-De-Corps for entire Category.

                  2.            Create E&A mission and function statements.

                  3.            Represent PHS demographics on EPAC.

                  4.            Communicate success stories.

                  5.            Category conference.

                  6.            Ribbon lapel pin for E&As.

                  7.            Fun team building events.

                  8.            Catchy name.

                  9.            Slogan.

              10.            National volunteer activity.

              11.            BOTC Category participation.

              12.            Category participation in agency orientation.

 

Recognition

 

                  1.            Find a way to recognize supervisors of E&As that support E&A activities but are not themselves E&As.

                  2.            Wider notice of award recipients outside of the PHS.

                  3.            Notify supervisors directly of calls for award nominations.

                  4.            Get PHS E&As to recognize that they are a part of an overarching Category of PHS E&As not just an agency E&A.  Get national recognition of PHS E&A activities.

                  5.            Develop parallel awards for architects or rename existing awards to be more “architect-friendly.”  Coordinate with AIA and their award programs.

                  6.            Increase significantly the number of award nominations that are received.

                  7.            Do public relations for PHS E&A projects through newsletters, etc.

                  8.            Recognize E&As who receive awards from outside organizations and publicize the receipt of those awards.

                  9.            Recognize the status of the Category − number of P.E.s, master’s degrees, etc.

              10.            Continue with recognition of small but important achievements through letters from the Chief Engineer.

 

Resource Sharing

 

                  1.            Technology transfer – E&As write-up activities that would benefit other E&As and publish on the PHS Web site.

                  2.            Identify opportunities to partner with military services and other government agencies.

                  3.            Increase ability to share resources by identifying mechanisms being used for details, short-term assignments, and technology transfer.

                  4.            Include testimonials and information of what E&As are doing on PHS Web site.

                  5.            Resource Directory including organizational and individual skills and strengths.

                  6.            Details linking people’s interests with needs and opportunities; more formal detail program.

                  7.            Push mentoring program.

                  8.            Share resources through periodic meetings between agencies.

                  9.            Central library for engineering materials.

              10.            Training.